Server Support Engineer

Job Title: Server Support Engineer

Experience: 1 to 2 Years

Location: Bangalore/Coimbatore – Hybrid

CTC: ₹2.8 LPA – ₹4.2 LPA

Company: Zenovo Inc

About Zenovo

Zenovo is a modern tech company delivering robust and scalable solutions across Cloud, DevOps, Full Stack Development, and IT Support. With a focus on innovation, performance, and client success, we help businesses maintain reliable and secure digital infrastructure.

Role Overview

We are looking for a dedicated Server Support Engineer to manage, monitor, and troubleshoot our internal and client server environments. You will play a key role in ensuring high system uptime, quick issue resolution, and stable infrastructure support across Linux and Windows servers.

Key Responsibilities

• Monitor server health, performance, and uptime across physical and cloud infrastructure
• Troubleshoot and resolve server-related issues (hardware, software, OS, network, etc.)
• Perform routine maintenance, updates, patching, and backups
• Manage user accounts, permissions, and access controls
• Maintain server security with antivirus, firewall, and vulnerability scans
• Provide support for Windows and Linux-based servers and services
• Work closely with the DevOps and network teams to ensure smooth IT operations
• Document system changes, incidents, and resolutions

Required Skills & Experience

• 1–2 years of experience in server support or system administration
• Good knowledge of Windows Server and Linux (Ubuntu/CentOS/RHEL)
• Familiarity with virtualization (VMware, Hyper-V) and cloud platforms (AWS, Azure)
• Experience with tools like Remote Desktop, SSH, SCP, and monitoring software
• Understanding of DNS, DHCP, FTP, SMTP, and firewall configurations
• Strong problem-solving skills and ability to work under pressure

Preferred Qualifications

• Bachelor’s Degree in IT, Computer Science, or related field
• Certifications like MCSA, RHCSA, or AWS SysOps Admin are a plus
• Exposure to ticketing tools like Jira, Freshdesk, or ServiceNow

Why Join Zenovo?

• Be part of a growing IT services team with global project exposure
• Learn and grow across infrastructure, DevOps, and cloud ecosystems
• Collaborative work culture with a focus on people and performance
• Career growth, mentorship, and training support

Join Zenovo and ensure the backbone of digital infrastructure stays strong and secure.